Picture breaking up
Usually a marginal signal: water in the cable, a corroded connector, or an aerial that’s been knocked out of line.
We measure signal quality, not just strength.
Surrey, Berkshire & SW London
New aerials, repairs and realignments for Freeview, Freely and DAB radio, fitted by local engineers who know which transmitter your street can see. We test first, so you only pay for the fix you actually need.
Lines open Mon–Sat, 8am to 6pm
Tap to speak to your local engineer
01483 789110How a visit works
Step 1
Call or WhatsApp with your postcode and what the TV is doing. Most jobs get a price on the phone.
Step 2
Your engineer measures the signal at the aerial and every TV point to find the real fault.
Step 3
We explain what we’ve found and confirm the price before any work starts.
Step 4
Every TV point is retuned and tested before we leave, and old fittings are taken away.
Repair first
Most picture problems are a repair, not a replacement. Water gets into old cable, connectors corrode, wind knocks an aerial a few degrees out of line, and amplifiers fail. Fixing the actual fault is quicker and cheaper than fitting a new aerial, and it’s what we recommend whenever it’s the right answer.
Every visit starts with a signal meter. We measure at the aerial and at each TV point, check which transmitter your aerial is pointing at, and look at the whole cable run. Then we tell you what we’ve found and agree the price before any work starts.
When a new aerial is needed, we choose it for the signal at your address. Surrey’s hills and woodland mean two houses on the same road can need different aerials, and an aerial copied from next door isn’t always right.
Aerial services
Roof, chimney, wall and loft aerials, chosen for your transmitter and mounted clear of trees and neighbouring buildings, with new low-loss cable.
Pixelation, missing channels and “no signal” traced to the cause: cable, connectors, amplifier, alignment or the aerial itself.
Aerials knocked out of line by wind straightened, re-clamped and lashed securely, with loose or damaged masts replaced.
Signal split properly to the kitchen, bedrooms, home office or garden room, with a distribution amplifier where several TVs share one aerial.
Freeview & extra pointsLoft or roof aerials for crackle-free digital radio, combined with your TV aerial where possible.
Shared aerial systems for flats, landlords, schools and businesses, from fault-finding to full IRS upgrades.
Communal systemsNo signal? Missing channels?
These are the problems we’re called about most. Each one can have several causes, which is why we measure before we quote.
Usually a marginal signal: water in the cable, a corroded connector, or an aerial that’s been knocked out of line.
We measure signal quality, not just strength.
Could be the TV input, a loose lead, a failed amplifier or the aerial itself.
We trace where the fault starts: TV, socket or roof.
Often the aerial points at a relay that doesn’t carry every channel, or the TV has stored the wrong transmitter.
We check which transmitter suits your address.
Bad weather shows up loose fixings, damaged cable and water getting into connectors.
We secure the aerial and replace damaged cable.
Good to know
Homes in our area point at Crystal Palace, Hannington, Midhurst, Reigate or a local relay such as Guildford, Dorking or Alton. Relays often carry only the main public service channels, so the right choice can mean more channels, not just a better picture.
A loft aerial avoids a visible aerial and weather damage, but roof tiles, insulation and foil-backed boards all weaken the signal. Where the signal is strong, a loft aerial can work well; where it’s marginal, the roof is more reliable.
Freely and other streaming services can work over broadband, but an aerial is still the most reliable way to watch live TV, and it keeps working when the internet doesn’t. We’ll give you an honest view on what you need.
Local aerial engineers
Our engineers work their own patch, so they know the local transmitters, blackspots and building styles. Pick your town for local reception details.
Yes, and we always check first. Realigning the aerial, replacing cable or connectors, or fixing an amplifier is often enough. If the aerial itself is corroded or damaged, we’ll tell you and quote for a new one.
It depends on the aerial, the mounting, the cable runs and the number of TV points. We give you a price on the phone for most jobs and confirm it before any work starts.
Most days, yes. Call in the morning and we’ll usually have an engineer with you the same day.
Yes. Our engineers are trained and insured for work at height, including tall chimneys and three-storey houses that other installers sometimes turn down.
It can, if your current aerial points at a relay that carries only some channels, or can’t receive them all. We’ll check what’s available at your address first.
Yes, in the loft or on the roof, and often on the same mast as your TV aerial.
We fit satellite dishes, wall-mount TVs and add TV points on the same visit.
Local advice
The storm season has started. If your picture broke up after a windy night, here’s how to work out whether it’s the aerial, the dish, the transmitter or just the weather, without going anywhere near a ladder.
Read the guideHeadlines about Freeview being “switched off” have prompted a lot of calls. Here’s what’s actually been proposed, what hasn’t been decided, and what it means for the aerial on your roof.
Read the guideGuildford Aerial Solutions
Tell us your postcode and what’s wrong, and we’ll take it from there.