Picture breaking up
Usually water in the cable, a corroded connector or a misaligned aerial.
We measure signal quality, not just strength, and fix the cause.
Guildford & surrounding areas · GU1–GU5
From a missing Freeview channel in Merrow to a new satellite dish in Onslow Village, we fix TV reception across Guildford, Burpham, Shalford and the villages around the town. Our office is on London Road, so most Guildford jobs are a short drive away.
Lines open Mon–Sat, 8am to 6pm
Tap to speak to your local engineer
01483 789110How a visit works
Step 1
Call or WhatsApp. Most jobs get a price there and then.
Step 2
We measure at the aerial and every TV point.
Step 3
You agree the price before any work starts.
Step 4
Every TV point is retuned and tested before we leave.
Local reception knowledge
Guildford sits in a gap in the North Downs, with the Hog’s Back to the west and Pewley and Merrow Downs to the east. Depending on which side of the hill you’re on, your aerial might point at the Guildford relay just west of the town centre, or at Crystal Palace, around 25 miles away in south London.
The Guildford relay is a Freeview Light transmitter. It carries the main public service channels but not the extra commercial ones, so homes tuned to it can miss channels their neighbours get. Many households get the full line-up from Crystal Palace instead. We check which works best at your address, not just which mast is nearest.
Check your address on Freeview’s coverage checkerGuildford relay
Freeview Light · public service channels only · London news
Crystal Palace
Full Freeview · BBC London & ITV London news
Postcodes
GU1 · GU2 · GU3 · GU4 · GU5
Regional news
BBC London & ITV London
Aerial, satellite & TV services
Aimed at the Guildford relay or Crystal Palace, whichever gives your street the full channel line-up.
TV aerialsMissing channels in GU1–GU5? Often an aerial on the relay. We check, realign and retune.
Aerial repairsFreesat and Sky dishes for town houses, flats near the station and Surrey Hills villages.
SatelliteScreens mounted in Victorian terraces, new apartments and family homes, with cables chased in or hidden.
Wall mountingA clean picture in every room, from student lets in Park Barn to large homes in Merrow.
Freeview & extra pointsShared systems for Guildford’s apartment blocks, student housing and managing agents.
Communal systemsSatellite broadband
Slow broadband out towards Shalford, Wonersh or the Hog’s Back? We mount Starlink dishes high on Guildford roofs and chimneys, clear of trees, with the cable run neatly indoors.
Starlink installationHome connectivity
Victorian terraces near the town centre and big extended homes in Merrow and Burpham often have Wi-Fi dead spots. We fit mesh Wi-Fi and cable the rooms that matter.
Wi-Fi & networkingRepair first
A new aerial isn’t always the answer. We measure the signal first and fix what’s actually wrong.
Usually water in the cable, a corroded connector or a misaligned aerial.
We measure signal quality, not just strength, and fix the cause.
The TV input, a loose lead, an amplifier or the aerial.
We trace where the fault starts: the TV, the socket or the roof.
Often the wrong transmitter, or a relay that doesn’t carry every channel.
We check which transmitter suits your address, then retune.
Loose fixings and water in the connectors.
We secure the aerial and replace damaged cable so it holds up.
Guildford & the surrounding area
Guildford has everything from student lets and new apartment blocks near the station to Victorian terraces in Stoke and Charlotteville and large detached homes in Merrow and the Surrey Hills villages. Flats often share a communal aerial, so the fault may be in the building’s system rather than your TV. We work with landlords and managing agents to trace it.
We cover Guildford and the surrounding villages across GU1, GU2, GU3, GU4 and GU5. Give us your full postcode when you call and we’ll confirm the visit.
Our office
Parallel House, 32 London RoadOur CCTV team has its own line: 01483 255546
It depends on your address. Most of the town can receive either the Guildford relay or Crystal Palace. Crystal Palace gives you the full Freeview line-up; the Guildford relay carries the main public service channels only. We test both at your property and align the aerial to whichever gives the most reliable picture.
Usually because your aerial points at the Guildford relay, which doesn’t carry the commercial multiplexes. Realigning to Crystal Palace, sometimes with a different aerial, normally brings the missing channels back.
Yes, from Worplesdon and Normandy to Shere, Albury and Bramley. Village homes in the Surrey Hills often sit below the tree line or in a dip, so a taller mast or a different aerial can make all the difference.
We’ll give you a price on the phone for most jobs and confirm it before we start. No surprises on the day.
Freely streams live TV over broadband, so it can work without one. Most people keep their aerial as a backup for when the internet drops. We’ll tell you honestly whether yours is worth keeping.
Local advice
Guildford Aerial Solutions
Tell us your postcode and what’s wrong.